My services

My Virtual Assistant services are all about eliminating the chaos, clearing the clutter and making life easier for you. I work with clients in the way that best suits their needs, whether it be focusing on a specific project, offering rolling support or picking up ad-hoc tasks as and when they are needed.

I have experience in all of the below services and am always happy to discuss other requirements.

Administration and organisation

If you’re getting bogged down in admin and adding to your to-do list more than you’re crossing off, I can be your own personal assistant to get on top of it all.

  • E-mail organisation

  • Inbox detox and management

  • Calendar and schedule administration

  • Desktop organisation

  • Electronic filing

  • Reservations and appointment setting

  • Travel planning and booking

  • Gift sourcing

  • Expense filing

  • Award application

Social media

Social media is a must for any business but it can be time consuming. I can use my expertise and experience to take it on for you.

  • Creating new posts and content

  • Setting up new social media accounts

  • Adding your company branding to accounts

  • Ensuring consistency across all your pages

  • Scheduling posts

  • Managing connection and follow requests

  • Engaging with audience comments and messages

  • Sharing, liking and commenting on network posts

  • Creating comprehensive marketing campaigns

Content and communication

Whatever your content and communication needs, my expertise and experience can help make sure you get the message right.

  • Building slide decks and presentations

  • Creating brochures, flyers and documents

  • Updating existing collateral

  • Drafting newsletter content

  • Writing and creating blog posts

  • Planning marketing and communication campaigns

  • Copywriting and proofreading

  • Transcription and subtitling for audio and visual content

  • Converting content to new formats

  • Survey creation and completion

  • Award application

Branding

A strong brand is essential for any business. Whether you’re a new business creating your look or an existing business going through a rebrand, let me take on the task of getting your brand out there.

  • Adding your branding to existing documentation

  • Ensuring branding consistency across your collateral

  • Branding your social media accounts

  • Converting basic text into branded documents

  • Creating slide decks

  • Rebranding to a new look

  • Branded template creation

Internal recruitment

With six years’ experience in talent acquisition for a large, international company, I know all the best ways to help you streamline your process and hire top talent.

  • Drafting job adverts

  • Application acknowledgement e-mails

  • CV shortlisting

  • Recruitment process management

  • Scheduling

  • Candidate communication

  • Interview preparation and feedback

  • Talent acquisition reporting

Website support

A great website is an essential way to reach your network and showcase your business but it can be time-consuming to set up and maintain. Let’s take it out of my time, not yours.

  • Website creation and design

  • Creating website copy

  • Adding existing content to your website

  • SEO keyword searching

  • Updating news and content

  • Integration tools

Data and research

Whether spreadsheets get the better of you, you need to convert your data into reports or you simply need to get the research done before you can work your magic on a new project, I’m here to support you.

  • Data entry

  • Database management

  • Report creation

  • Spreadsheet setup and maintenance

  • Research, compilation and summarising

  • Cataloguing

  • Survey completion and creation

  • Digitisation of paperwork

Diversity & Inclusion

Diversity & inclusion considerations may feel like a minefield but with expert knowledge and five years’ experience leading a global Diversity & inclusion strategy, I can make sure you get it right.

  • Diversity Awareness Calendar creation

  • Diversity & Inclusion education copy writing

  • Inclusive language checking

  • Inclusivity proofreading

If you are looking for information about my French language services, please visit my dedicated website for details and pricing.

“Caroline is efficient and very easy to work with. I wouldn’t hesitate to recommend her to anyone.”

Testimonial from Stephanie Fox - Newcastle, Lifestyle and Travel Blogger