Hi, I’m Caroline

I’m a Virtual Assistant based in the North East of England. As the founder of Caroline’s Work, I deliver Virtual Assistant services that are designed to bring calm, clarity and consistency to busy professionals, business owners and creative founders across the UK.  

Throughout my 11 years working in corporate roles, I saw first-hand how overwhelming the day-to-day could become. Managing teams, juggling deadlines, and handling an ever-growing list of responsibilities leaves little room for strategic thinking or work-life balance.

I set up Caroline’s Work to be the support that I needed and wished I had; someone organised, reliable, efficient, and quietly present in the background. I act as an extension of you and your business to take care of the essential, behind-the-scenes tasks, freeing up your time to focus on what you do best.

My services are flexible, completely bespoke and a seamless addition to the background of your working life. Caroline’s Work is about eliminating chaos, clearing the clutter, and giving you room to breathe.

Why choose me as your Virtual Assistant?

Bespoke

I know that a one-size-fits-all approach doesn’t work. That’s why I tailor my work to your needs, to make sure you get the results you want, when you want them.

Reliable

I deliver a high quality human service with honesty and integrity. I’m dependable and treat your business with the same care and attention as my own.

Efficient

I work proactively and learn how to cater to your needs intuitively. I won’t add to your list of stresses and aim to protect your time, not waste it.

✓ Experience in a corporate environment

I understand how businesses operate and the pain points that slow them down.

✓ 11 years working for a global organisation

I have successfully worked remotely across APAC, EMEA and North America.

✓ Extensive remote working experience

I’ve been working remotely for nearly a decade and 100% from home for the last 5 years.

✓ 5 years managing a large, international team

I understand the challenges of people management and team productivity.

✓ 6 years leading hyper-growth Talent Acquisition

I know internal recruitment well and can help you grow your business with top talent.

✓ 5 years in Diversity & Inclusion strategy

My expertise can help you run a diverse and inclusive organisation.

Qualifications & Certifications

  • MA Interpreting & Translation

  • BA Modern Languages with Interpreting

  • The Foundations to Being an Effective D&I Leader - Level 3

  • French CEFR Level C2

  • United Nations Global Compact SDG Ambition Accelerator (2023)

  • United Nations Global Compact Target Gender Equality (2022)

  • Mental Health First Aider (MHFA England)

  • DBS certified

Technical Experience & Knowledge

  • Microsoft Office 365, Google Workspace, Mac

  • Squarespace, Canva

  • MS Sharepoint, Salesforce, Sage

  • Notion, Asana, MS Project & Planner

  • Typeform, SurveyMonkey

  • Amazon Chime, Google Meet, Microsoft Teams, Zoom

  • Instagram, Facebook, LinkedIn, YouTube, Pinterest

  • Buffer, Hootsuite, Social Pilot

“Caroline had amazing ideas that were executed to perfection. She produced a finished product that exceeded my expectations.”

- Martin, Freelance Photographer