Hi, I’m Caroline

I’m a Virtual Assistant based in the North East of England.

After working for 11 years in corporate roles, I set up Caroline’s Work to help solve the problems I saw and experienced myself in a busy, fast-paced work environment by providing the calm, reliable support that so many businesspeople crave.

I’ve experienced the pressures of balancing team management with my own ever-growing list of responsibilities and the stress of feeling work creep into every aspect of life is something that I know well.

As a Virtual Assistant, I provide a calm, behind-the-scenes extension to you and your business, allowing you to focus on the work that you know and love best. My services focus on the everyday tasks that distract busy businesspeople like you from strategy, creativity, innovation and success.

Caroline’s Work is all about eliminating the chaos, clearing away the clutter and giving you the breathing space to restore balance to your work life.

Woman with curly hair wearing glasses and a black blouse, writing in a notebook at a wooden desk beside a laptop.

Why choose me as your Virtual Assistant?

Bespoke

I know that a one-size-fits-all approach doesn’t work. That’s why I tailor my work to your needs, to make sure you get the results you want, when you want them.

Reliable

I deliver a high quality human service with honesty and integrity. I’m dependable and will treat your business with the same care and attention as my own.

Efficient

I won’t clutter up your inbox or waste time on “could have been an e-mail” calls. I aim to reduce your list, not add to it.

Eager

My experience is in a hugely varied range of tasks but I thrive on proactively getting things done and ticked off your to-do list.

My qualifications and experience

✓ Experience working in a corporate environment

I understand how complex businesses operate and the pain points that slow them down.

✓ 11 years working for a large, global organisation

I have successfully worked remotely across APAC, EMEA and North America.

✓ 5 years spent managing a large, international team

I understand the challenges of people management and team productivity.

✓ 6 years leading hyper-growth Talent Acquisition

I know internal recruitment well and can help you grow your business.

✓ 5 years in Diversity & Inclusion

My expertise can help you run an inclusive organisation.

Qualifications & Certifications

  • MA Interpreting & Translation

  • BA Modern Languages with Interpreting

  • The Foundations to Being an Effective D&I Leader - Level 3

  • French CEFR Level C2

  • United Nations Global Compact SDG Ambition Accelerator (2023)

  • United Nations Global Compact Target Gender Equality (2022)

  • Mental Health First Aider (MHFA England)

  • DBS certified

Technical Experience and Knowledge

  • Microsoft Office 365, Google Workspace, Mac operating systems

  • Squarespace, Canva

  • MS Sharepoint, Salesforce, Sage

  • Notion, Asana, MS Project & Planner

  • Typeform, SurveyMonkey

  • Amazon Chime, Google Meet, Microsoft Teams, Zoom

  • Buffer, Hootsuite, Social Pilot

“Caroline consistently delivers work that is professional, timely, and to a very high standard.”

Testimonial from Head of Marketing at HBX Group